Business Ecosystem Design › Templates › Design thinking

Design thinking

Extreme User/Lead User

A template to learn from extreme users and lead users whose needs are ahead of the mainstream.

When to use it

When average users do not reveal new needs, or when looking for radical ideas.

How to start

  1. Identify extreme and lead users at the edges of the target group.
  2. Observe and interview them about workarounds and wishes.
  3. Transfer the insights to the mainstream customer.

The book explains the tool step by step, with examples from ecosystems in Europe, China and the US.

Get the book

Design Thinking for Business Growth: every tool explained step by step.

Order on Amazon

The series

More books from the series.

The Wiley design thinking series: more than 3 million readers in over 25 languages.

The Design Thinking Library boxset

New

The Design Thinking Library

Five books in one box: mindset, methods, metrics, growth and purpose. The complete methodology for the full innovation lifecycle.

Design Thinking and Innovation Metrics

Design Thinking and Innovation Metrics

Lewrick

Powerful tools to manage creativity, OKRs, product and business success.

Design Thinking for Humanity

Design Thinking for Humanity

Lewrick

Practical tools and methods to build resilience for a better future.

The Design Thinking Playbook

The Design Thinking Playbook

Lewrick · Link · Leifer

Mindful digital transformation of teams, products, services, businesses and ecosystems.

The Design Thinking Toolbox

The Design Thinking Toolbox

Lewrick · Link · Leifer

A guide to mastering the most popular and valuable innovation methods.

The Design Thinking Life Playbook

The Design Thinking Life Playbook

Lewrick · Thommen · Leifer

Empower yourself, embrace change and visualize a joyful life.